[Resolved] Flipkart — forcing customer to keep product | |||
My order number my order no. Od[protected]. Flipkart is forcing me keep the product. I have ordered the by mistake and this time its too much by flipkart. How can someone force customer to keep the product. There is no rule that any company can force customer to keep it. I have not opened the product also and they are saying i have to keep the product. I am tired with online shopping policy. There is no rule that we have to keep the product. If i don't like the phone then how can they forcing to keep it. I simply want to return the product and get the refund for it. The product was packed as it came to me. Was this information helpful? | |||
Dec 22, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 21, 2019 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We would like to inform you that if the product is damaged defective or not the same as a mention on the web page then you can raise return for the replacement. after the replacement, if you face any issue you can raise refund requests. | |||
 2 Comments | |||
Comments
I bought a smartphone and it was not getting switched on. I charged the mobile for 3-4 hours and still it did not get charge or even switched on. I requested replacement of the smartphone online, but my replacement was rejected without any technician visit or help. Flipkart rejected my replacement request without resolving the issue.
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My Tv is Delivered on 6-nov-2019 but warranty validity started from Oct 25, 2019.