[Resolved] Flipkart — fraud against order no:-od[protected] without informing me, need my product any cost | |||
Hi team, Date of order:-23/06/2020 Date of the incident:-28/06/2020 Client name:-suraj acharya-contact no:-[protected]/[protected]. Reason for compliant:- i have order product from flipkart on 23rd july bcoz good offer for product seen, after ordering product i have started tracking product (Also attached pic of delivery track for reference), later product reach to nearest hub, and also tracking details showing same, i was waiting for delivery agent boy contact number with pin but neither msg receive form delivery agency nor no call and product got cancel on 28th june without informing. Need reason for this Also product was prepaid, if i want to cancel my order than y i should order prepaid, payment mode was by credit card which i converted the amount in emi with processing fees for same. Tried calling many time spoke to many people (You can check call history in system, ans also way i talk to them after this bad service) but they cannot provide any solutions told sorry sorry sorry but they are sorry cant pay my processing fee and emi and apart from them y i didnt told to transfer my money For an example:- if i buy a product from market than that product is mine, not the seller. So seller should give the product to mine, i will see what to do with my product not an seller. Please i need revert on this... Flipkart is doing fraud with me... And i am regular buyer of flipkart if this doesn't resolve i will circular this in review... Was this information helpful? | |||
Sep 11, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 06, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'boAt Aavante Bar 1550 120 W Bluetooth Soundbar' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 28 Jun 20 and it will be reflecting in your credit card by 07 Jul 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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