[Resolved] Flipkart — Fraud by Flipkart

Aman Verma 04

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I ordered Studds Chrome Super Motorsports Helmet - XL(Matt Black) from flipkart on 6 Dec 2014 with Order ID OD[protected]. According to the size chart shown at flipkart was XL - 620mm but when I received the product on 8 Dec 2014 it was of 600mm. After that i made a complaint for wrong product and the executive also registered with complaint with the same size issue. He agreed for replacement. On 10 Dec 2014 I received the replaced helmet which was also of the same size. After that while complaining again, i found that Flipkart has changed the helmet size chart now to XL - 600mm. Now, they are denying to either get it changed or to register my complaint. This is really fraud. It means that one should take the screen shot as they can change any thing on site and will prove customer wrong. Very depressed from flipkart.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

d.deepak1

from Dehra Dun, Uttarakhand

Sir,
I have purchased 3 product ---
Rogaine Hair Loss Foam,
Gillette Mach 3 Cartridges,
U.S.Polo.Assn Full Sleeve Printed Men's Sweatshirt
from flipkart online store at price-- 1361 rs, 298 rs, 1498rs respectively
with offer discount-- 418 rs, 91rs, 461 rs respectively at 10 Dec 2014, they had give me offer because i made purchase of minimum 3000 rs and i was made payment by SBI Debit card at 10 Dec 2014.they send me 2 product Gillette Mach, U.S POLO sweatshirt but now they does not send me Rogaine Hair loss product .and today they cancle my order of Rogaine Hair Loss Foam without my permission and give me reason that your parcel is lost so i am canceling your order.

When i ask for resend of another product then they said me that Your ordered product is out of stock then you should re order this product but product is in stock at this time.
Problem is -Now that product cost is 1779 rs insted of 1361rs so if i reorder this product again then i loose my money by 418 rs, when i ask for 418 Rs then he told me that we will not return this Money back. I have mailed them but they are not responding .when i call to flipkart customer care center then they disconnect my call.
plz help me.

thank u

Desh Deepak
desh.[protected]@gmail.com
[protected]
order id---OD[protected]