[Resolved] Flipkart — Fraud : Delivered empty box. The item inside was removed and packed.

AnanthNadar6

Address:

Mumbai, India

I had ordered a new "Black & Decker BXIR2201IN 2200 W" Steam Iron with order id[protected].
i received the parcel today which was initially delivered to our security of our building, as the door delivery is not allowed due to covid.
After sanitising the parcel, the security handed it over to me (the parcel packaging was intact). Since this was an Iron Box, i immediately got a suspision after i held the parcel in my hand, as it was super "light". Any parcel with the lightest of iron box inside, cannot be so light. Hence i took a video of the entire unpackaging and was shocked to see that the parcel was empty.
Please let me know how can i get help on this issue.
I would like the people who are committing this fraud to be booked and they get appropriate punishment .

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Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused.
We assure you that any offer other than the ones mentioned on our website/mobile site https://t.co/b6147ShmuQ or app is not from Flipkart. Please ignore all such messages/calls received from any other source. Request you to click https://bit.ly/2pIKOKV on the link for more information. We appreciate your understanding
Meanwhile, we would suggest you raise a complaint in the Cybercrime department so that this can be addressed at the earliest.Your kind understanding is appreciated."