[Resolved] Flipkart — fraud done on delivery of product

Kshitiz Hirani

from Delhi, Delhi

Address:

New Delhi, Delhi

i am flipkart first customer and as they promised for in a day delivery of a product...now they are failed to do so and customer care is unresponsive and they changed the date of delivery of product on jan 14 which should be delivered on january 13 as i ordered on jan 12, 2015... u can see in foto attached that inordered on january 12 and they r delivering on january 14 without providing any compensation kindly look into a matter. thank you kshitiz hirani delhi

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Complaint marked as Resolved

Verified Support

Jan 14, 2015

Flipkart Customer Care's response Already issue is addressed to customer in other fourm. he claims that product have to deliver on 13/01/2015 because he order the product on 12/01/2015 and he is Flipkart First subscriber. When checked the customer had placed the order after 09:00PM and our cut of time for in a day delivery is 06:00PM and informed same to customer and customer agreed. Hence closing the case.