[Resolved]  Flipkart — fraud - flipkart sent me wrong item & blocked my account

Website:

www.flipkart.com

Flipkart doing fraud - sent me wrong item & blocked my account

Kindly consider this as very serious issue. I have been contacting flipkart, since 23rd nov 2018. No response from flipkart till now!!!

Contact # [protected]

Order# od[protected]Replacement product)

Amount = 2269

Invoice number # faaaab[protected]

Delivery tracking # fmpp[protected]

Product - san disk ultra 128 gb microsdxc class 10 1mb/s memory card (Replacement).

Product delivered on 23rd nov 2018.

I received the replacement product on 23rd nov 2018. But, i had ordered for "memory card". The product i received was "pendrive".

Once i called flipkart and raised a complaint, flipkart rejected my complained and blocked my account. Flipkart sends me email that i had high number of returns. But i had infact returned only 3 products.

I see that am not able to login to my account anymore. I tried contacting customer care and spoke to supervisors several times regarding this issue, who gave me fake timelines to resolve issue but all was in vain. Noone contacted back or mailed back to me, instead kept sending automated emails with same content which said that i am not able to login again to flipkart account anymore.

Flipkart has blocked my account without giving any prior information or warning. According to the flipkart policy i can return the product within 30 days if i am not satisfied by the quality of product.
Even if there was any issue with my account rather than closing my return request they could have closed the orders from my account.

Kindly raise a return request for the same and arrange pickup for the same.

Thanks