[Resolved] Flipkart — free shipping product - but flipkart charged

Prashanjeet Sen Gupta

from Patna, Bihar

Address:

Patna, Bihar, 800001

Hang issue. Call drops. Bad camera and speaker sound, mic quality. Also flipkart has done cheating on additional service charges without delivering any service and now they are not ready to refund my money. It's a clear cut fraud with consumer. Taking consultation, to file a consumer suit against the directors mr. Bansal. This is free shipping product but delivery by 4 the aug17 i. E.in 2 days (Order status. 2nd aug17) is chargeble. I paid the same but flipkart doesn't deliver it on 4th even after so many follow ups on that day. Now they are not refunding my money. Clear cut deficiency in service i. E. Services not been delivered but charged.

Rgds, prasenjeet

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Sep 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 14, 2017

Flipkart Customer Care's response We had interacted with the customer, apologized for the issue, as per customers complaint we had given trouble shooting steps on 14th of August 2017, if customer still faces issue, requested to get back within 72 hours. Closing the case.