Flipkart — Freebie Product not delivered Order ID: OD[protected]

I have purchased a LED TV -SAMSUNG The Frame 138cm (55 inch) QLED Ultra HD(4K) Smart Tizen TV GetFrame TV Bezel Worth Rs.8.980 for Free from Flipkart (Invoice Number # FADJZG[protected]) on 11th March 2023 which was delivered on 13th March 2023. To the fact the freebie- Bezels worth ₹8980/- were not delivered alongwith the main product & when I asked the delivery executive he told me that it may be delivered by the installation team(Video recording available) . In the evening I got a call from Samsung to install the LED Tv & when I enquired about the freebie i.e. bezels they told me that it will be delivered through your dealer/Flipkart only so coordinate with them only. So I register a complaint with Flipkart for missing accessory i.e. Bezels. They asked me to wait for 24-48 hours for the same at that time but kept on extending the time frame till now & provided no resolution till now. They have harassed me a lot.
My Complaint is regarding the freebie Product i.e. bezels that comes alongwith the main product in a separate packing. Either the Flipkart deliver the bezels or compensate for the same so as to buy the bezels from Samsung.