Flipkart — Germany-India flight change

Soumyaa9

Oct 2, 2021

Website:

Flipkart

I have been trying to reschedule this flight for almost 1 month now. My sister and my friend both have called and contacted Flipkart as well. We are not receiving any responses. This is a very urgent matter. We tried to reschedule the flight early this year for my father's death and that was not possible and it took over 1 day to be able to book another flight to go to India and I reached 3 days after my father passed away.

My sister is getting married in February 2022, I need to reschedule this flight anyhow please. We cannot lose money on this flight especially when we have tried to reschedule it a multiple times.

Flipkart is only giving excuses and not helping. They said they will send an update on 30th September and I sent them an email on 30th September, they said they will get back within 24-48 hours and didn't reply at all.

I'm very helpless and on the verge on depression and Flipkart is so ruthless and not helping at all!!

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.

Oct 17, 2021

Updated by Soumyaa9 Flight rescheduling for booking ID- FF[protected] [Incident: IN[protected]]