[Resolved]  Flipkart — Gift card deactivated but refund not provided

My friend gifted me EGV . before using it flipkart deactivated the EGVs. When I first contacted flipkart customer executive, I was told that issue will be resolved within 3 working days. The same assurance was given to me for 3-4 times . But 3 days ago, they said me that the EGVs have been deactivated from my friends side. But when I talked to my friend he told me that he has not deactivated any EGV. Then again I contacted to flipkart executive. But they didnt provided me ny solution. They are just trying to make me fool from last 3 months. I am tired of doing complaints with flipkart customer executive. Now i want the solution of my problem through consumer court.
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Feb 22, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2017
Flipkart Customer Care's response

Greetings from Flipkart!

We are unable to find order details or phone number in the above complaint posted and hence we are unable to action this case.

We request you to please contact our customer care at[protected] for immediate assistance.
Complaint comments 


I have flipkart gift cards in my account but as of now showing flipkart gift cards is deactivated any solution ? validity of my gift card is pending for 11 months, please tell the solution
Why suddenly egv deactivated happening

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