[Resolved]  Flipkart — gift card validity

I purchased couple of gift cards whose worth is more than 7000 rupees. I met with an accident and completely forgot the validity expiry date for these gift cards. When I wanted to purchase an item but validity was expired just 1 day before. It was heart breaking. As per the policy, Flipkart team is supposed to send a reminder email at least 1 week before to my registered mail ID but they didn't send any reminder mail. It's policy as well trust breach from Flipkart team. I contacted Flipkart customer care team and pleaded them to extend the validity just for few hours but they didn't understand my issue. Request your help in utilizing my gift cards. Thanks in advance.
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May 31, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Flipkart Customer Care's response
We will revert on it.
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