[Resolved]  Flipkart — goldkartz full sleeve jacket

Address:	Ernakulam, Kerala, 682018
Website:	Flipkart

I had ordered three items from flipkart during the recent sale... One mobile which was supposed to be delivered yesterday but was not... Entire day i waited at home for the delivery but it did not happen and when i tracked it today morn it shows delivery failed due to no response from the customer... I received the second product a full sleeve jacket one day prior... But on opening the parcel the jacket is a different piece from what i ordered and of a different size... What i fail to understand is what kind of responsibility is flipkart holding... When i call your customer care either the system is down or i have to wait for the next working day for the item to be delivered... Where is the accountability... What is the point of sharing tracking details when i can't track the damn product... The courier service is equally clueless as to where the product is... I am extremely disappointed and will ensure that i never buy any product from flipkart again... I will also ensure that i tell my friends and colleagues of this horrendous experience and ensure that they don't associate with flipkart either...in the end i would request if someone from flipkart could give me a status update on my mobile that i ordered and return my money for the jacket or replace it as suitable... My name is kaustab banerjee and my mobile number is [protected]