[Resolved]  Flipkart — Google nest mini replacement by 31 oct

I received the first product on 28 oct, it was not working properly, so it was in 7 day replacement policy. On 30oct delivery boy came for replacement but due to flipkart technical problem couldn't verify my first delivered product and asked to wait till next day till 5 nov but no call or msg came for replacement. Then I started writing on flipkart twitter account they called me.
As per Flipkart Twitter Social Account, they called me on 8 NOV, I told my exact problem that I don't want this product anymore because on 30 oct, the delivery boy came for replacement because the product I received firstly was hardware defective but due to technical issue he didn't deliver the product, I talked to your customer executive same moment and he told that the delivery boy will try next day as there may be some technical issue but from 30 oct to 7 nov he didn't call me and no message came for replacement. I told her, So I am not available at that place now and as per your 7 day policy, I waited for 7 days, now the purpose of buying has exceeded and this is not the seller and my problem.So the person from Flipkart Twitter Social Account cancelled my replacement by saying that she is raising a new request for returning the product back and refund will be initiated once product will get picked up, wait till 10 NOV, but no delivery agent called or came for pickup.I waited till 11 Nov 8 PM, still no update.Then I called and talked to one of your executive again, while explaining my problem, call got disconnected and a message popped up that your concern has escalated and will be resolved by 13 Nov. Today again I called for the update on the delivery agent to your executive, then again a new message came with a 15 NOV date. This all information was provided by Flipkart Twitter Social Account team.In the morning one of the person from escalation team called me and I told her the same thing, she said that Flipkart Social team has given me the wrong information.So which team is calling me randomly and who is providing me correct or wrong information is your end problem.I never thought that buying from Flipkart will create so much trouble where all executives are just passing their time by giving wrong updates, which is causing trouble to both the next executive and customer.In the end I want to say that, I never thought that I will need to write so long email, it's not the sender end problem, not the receiver end.Sender sent new product, I was available till you last delivery date, now it's your problem that how you gonna solve it.I wanted to gift this product to my dad on his birthday, 13 days gone now, there is no purpose of this product.You are not bringing happiness, just have created lot of trouble.Please pick you product and initiate my refund.After your 15 Nov, I am going to raise action in consumer court with all these recordings from flipkart social team, customer executives, senior manager, and trouble you have caused.now today a new message came with 16nov date