[Resolved]  Flipkart — got a damaged mobile phone but not returned

Address:Bangalore, Karnataka, 723202

Respected sir/madam
I, subhajit daripa had purchased a phone on flipkart but turns out the phone is damaged. I have requested a return of the product but haven't got any proper neither service nor any assurance of getting cash back and not even replacement. Besides the phone is also both hardware wise and software wise.in order to get volte on my phone i have to update my system but system update is not taking place at all.
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Sep 21, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Aug 09, 2017
Flipkart Customer Care's response
As per the complaint the product replacement was approved and new product will be delivered today same info has been given to customer.
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