Flipkart — Got A Fake Product, Didn't Get Refund

On 24th July, I Ordered A Zebronics Alex Mouse And I Received It On 29th July But The Problem Is, I Received A Local Mouse Which Is Also Used. So I Did That Any Person Would Do, I RETURNED It. Pickup Boy Came And Said This Mouse Is Used I Can't Take It I Showed Him Unpacking Video (Proof) Of Mouse, But Still He Said Refund Again I Can't Take It And When I Tried To Refund It They Cancelled My Request TWICE, And On Third Attempt They Gave Me 72 Hours Processing Time. I'm Pretty Sure After The Return Period Will Over They Will Going To Ignore My Complaint.

Kindly Please Someone Help Me, 99 Rs Is A Low Price For Anyone But I Work Hard To Earn Money So I Respect It.
I Also Attached Photo And Have Video As A Proof ( Can't Uploaded Due To Size Issue ). Please Anyone Help Me.
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Flipkart customer support has been notified about the posted complaint.
Jul 31, 2022
Updated by Prajjwal Shakya
OMG Consumer Complaints Is A Miraculous Website. I Don't Know How I Got Approval For My Mouse Refund.

Let's See, This They'll Process My Refund Or Not 🤞

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