[Resolved] Flipkart — Got Damaged piece and now not able to return

Pallavi31

Address:	Pune, Maharashtra, 411046
Website:	www.flipkart.com

We have received mobile few days back and received damaged piece.
no option is avaialble in site to return mobile. i have called customer care then they are saying as you will got call after 2-3 days..mobile is having only 10days replacement policy.. i have requested him to give me call on same day then they are not ready for this. its already 6-7 days past..so i have only 3 days in my hand otherwise they may say its already 10 days and we cant take return.

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Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 12, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, informed the return have been approved and informed the TAT and packing manner. Customer agreed and closing the case.