Flipkart — Got detergent soap in iphone 7 box in order number OD[protected]

Address:	560034
Website:	www.flipkart.com

Dear Sir/Madam,

This is to inform you that I got a detergent soap in iphone 7 box in order number OD[protected].
All the event happened on the delivery of the product are enlisted below. Also pics of the product attached.

1. Ordered in exchange of my iPhone 5s 32 gb.
2. I got detergent soap inside iphone 7 box. Iphone box opened in front of ekart person Mr NAGESH. He took some pic ( I also took some pictures) of the item and took back the product pack with detergent soap inside.
3. I also called filkart support and they initiated replacement but in the evening seller declined the replacement.
4. Now again called flipkart support and another return is initiated.
5. I want my money back or replacement .
6. Please speed up as this is a clear case of fraud. If nothing done from flipkart side I have to present my case to consumer forum.

Being an old customer of flipkart, I expect full support from filpkart in this issue and resolve the same.

Regards,
Debopam Biswas
[protected]