[Resolved] Flipkart — Gray nicolls kaboom smasher kashmir willow cricket bat | |||||
Hello, I ordered a gray nicolls kaboom smash kashmir willow cricket bat (Short handle, 700-1200 g) from flipkart. Date of order may 21st 2017 Delivered on may 27th 2017 Mrp inr 2049 Purchase price inr 1194 When we ordered this bat for my 14 year old son, he was so excited that he will be getting a kaboom smash kashmir willow bat. After we got the delivery, we took the bat to get the bottom edge from a local cricket store on june 08th 2017. That’s when we got to know from the store guy that the bat is not original and flipkart has supplied a fake product. I called flipkart on june 08th and was told that someone will call me back by june 12th. Since i did not get a call back from flipkart, i called them today to check on the status. The representative that i spoke to was shyam who was extremely rude in his response. He just went on & on saying that they have to adhere to 10 days return policy and nothing can be done. But the case here is that we have been cheated with a fake product. Please help us get a refund for the same. Was this information helpful? | |||||
Jul 25, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support Jun 23, 2017 Flipkart Customer Care's response We have interacted with the customer, the return is out of policy, hence return denied.
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