[Resolved] Flipkart — Grocery order not delivered till date whereas committed date was 7th August 2022

rajivjindal.noida

from Noida, Uttar Pradesh

Aug 18, 2022

Address:	c/o Flipkart Internet Private Limited, Buildings Alyssa,Begonia & Clove, Embassy Tech Village,Bengaluru 560103 Contact: 044-66904690, 18002089898
Website:	[email protected]; [email protected]

Grocery ordered ORDER ID - OD[protected] ₹692 on 3rd Aug 2022 with committed delivery on 7th Aug 2022 but as on date Flipkart delivery partner EKart not delivered order. Daily new extended delivery date msg coming from Flipkart but no delivery done. I have requested for cancellation of order but neither they r cancelling it nor delivering my order from last 12 days. I have opened ticket for cancellation but it has been closed without any resolution. Telephonic customer care never helpful at all. They are giving fake assurances and commitments of delivery soon but no resolution provided. Flipkart expert Mr Aayaan yesterday assured me that order will be canceled within 24hrs but he also committed fake assurance.
I want my refund of ₹692 on priority basis now. Flipkart has harassed me a lot from last 15days continuously.

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Aug 21, 2022

Complaint marked as Resolved

Order canceled and Refund amount initiated. Thanks for ur support.

Flipkart customer support has been notified about the posted complaint.

Aug 18, 2022

Updated by rajivjindal.noida Issue is not resolved till date. Neither order delivered nor refund initiated against cancellation of order.

Aug 18, 2022

Updated by rajivjindal.noida Detail of daily extended delivery date sms from Flipkart.

Aug 18, 2022

Updated by rajivjindal.noida Communication through ticket but no reply and no resolution except fake commitments and assurances to wait for delivery from last 12 days continuously.

Aug 19, 2022

Updated by rajivjindal.noida Still as on today (19th Aug22) NO resolution/response from Flipkart. Neither order has been canceled (as requested 10times) and NO refund initiated nor delivered yet against assurance from Flipkart expert Mr Aayaan and customer support member Ms khoosboo on 15 and 17th Aug. I don’t understand what’s wrong going On in Flipkart/delivery partner EKart and Seller. Never expected such frustrating services.