[Resolved]  Flipkart — Guaranted order in 24 hours got delayed

Address:

Mumbai City, Maharashtra

I booked one order on 24 may 2014 my order id OD[protected] I had paid the money in advance and i was ensured that order will reach me next day on 25 th may 2014 but next day there is no intimation whom to contact when will the order reach, the i track my order in the flipkart website, it said that order reach bhiwandi, it is despatch, then i call the customer care, they ensured it will reach at 7pm then i waited till 7 then i call the customer care i aske the customer care to give me the courier man mobile number but the caller said she wont give, then she said wait till 9 pm i waited till 9 pm in my office but then also there is no confirmation then i call customer care at 10:55 AM then the caller said your order cannot be deliverd because of some problem, such type of harassment is going on, FlipKart charge extra money for delivering me on time but they fail. i trust the company as it was written in there website that Guarantee delivery with in 24 hours extra charges Rs90. but still after being harassed so much i have not been provided with the solutioon