[Resolved] Flipkart — handle and material come off.
Allahabad, Uttar Pradesh, India
DrDr. Ekta Sharma
handle and material come off. I have purchase Fostelo Saffiano Hand-held Bag (Rs 699), Order ID 'OD[protected]' I used the bag for the first time. sudden two sides of the strap came off then the other. which means one side of the handle is gone. I was embarrassed when it happened for i thought, Flipkart have a good reputation and they are not cheap then why they have poor suppliers like Fostelo. Hoping they will arrange the replacement. Even the material also started tearing away. kindly look in to the matter and provide me with a positive outcome on priority basis.
Complaint marked as Resolved
Verified SupportFlipkart Customer Care's response, Mar 12, 2015
Spoke to customer and informed that pickup request is taken and also informed that pickup and replacement will be done hand to hand.
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