[Resolved]  Flipkart — handle and material come off.

Address:Allahabad, Uttar Pradesh

handle and material come off. I have purchase Fostelo Saffiano Hand-held Bag (Rs 699), Order ID 'OD[protected]' I used the bag for the first time. sudden two sides of the strap came off then the other. which means one side of the handle is gone. I was embarrassed when it happened for i thought, Flipkart have a good reputation and they are not cheap then why they have poor suppliers like Fostelo. Hoping they will arrange the replacement. Even the material also started tearing away. kindly look in to the matter and provide me with a positive outcome on priority basis.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Mar 12, 2015
Flipkart Customer Care's response
Spoke to customer and informed that pickup request is taken and also informed that pickup and replacement will be done hand to hand.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46703
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information