[Resolved]  Flipkart — harassment by wicked intention from past 1 whole month non stop

Address:Bengaluru

Order id:
Od[protected]

Its being a month now, please provide me with a date of the day when you would really really stop this ongoing calling me each day. I am being called and harassed everyday. Everyday a new guy comes to our door from flipkart. I am telling you, you are neither reverting not stopping to bother me.
First they delivered a wrong rather fake of the original brand product as claimed in their order image. Then whenever i called for pick up and refund they kept telling me 24 hours waiting time but more than 20days past like this. Now the customer support guy called to inform that they are refunding without pickup and i can dispose the fake product if not picked up in 24hours. So i waited again and when they didn't come i disposed as suggested. Now suddenly they woke up and keep calling me everyday for the fake product. I guess they want resell the fake imitation product again to a customer. And let me tell the product is mask. Now flipkart is trying to get the fake mask after telling me to dispose on one hand and on the other wanting now to take the mask back to resell and fool other customers.in the pandemic such a dirty trade and harassment of mask should be stopped at once!
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Sep 6, 2020
Complaint marked as Resolved 
It's finally resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Venus V-20 V Cup Mask Respirator with Is 9473 Approval (PACK OF 2) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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