[Resolved] Flipkart — harassment for exchanging my phone

Saurabhsingh999

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 400060

Dear sir,

Good day.

I want to raise my below concern and please advice accordingly.
I bought a phone from flipkart under exchange programme.
This was my 3rd time for buying my phone and every time i clarified with costomer care regarding one issue that my phone has minor scratches on the body, and they say that will be exchanged.
But everytime delivery boy come, and say, even if you call flipkart ceo he will not take.
I have read flipkart policy, they didnt say any thing about scratches.
I want to make issue for this concern.
Can you please provide proper instruction for making this issue in consumer forum against flipkart and his associate partner
Thanks
Saurabh kumar singh

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Sep 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 15, 2019

Updated by Saurabhsingh999 I already made complain 4 times in flipkart sir, but i never received any call or email from any of the representative of flipkart.
They are just making fun i[censored]s.
Please help me about the procedure to making complain in consumer forum regarding flipkart.
Thanks sir.
Saurabh kumar singh
[protected]

Verified Support

Aug 16, 2019

Flipkart Customer Care's response We will revert on it.