Flipkart — Headly HR-12 kg Combo 4 Gym & Fitness Kit

Address:	560034
Website:	flipkart.com

I ordered for Headly HR-12 kg Combo 4 Gym & Fitness Kit Order number OD[protected] on big billion day thats the 19th november 2015 and they promised me delivery date on 23rd november 2015, when the product didnt arrive on the promised date i called the customer care and they took a complain and told me that they will deliver it before the 5th november 2015 bt they did not deliver it so i called on 4th november evening to enquire about it and the customer executive took another complain promising me that the product will be delivered to me before 8th november 2015 but even on 8th the product was not delivered but i recieved a mail and a text message on 6th november saying the product is delivered when i called again to enquire they again extended the date to 13th november 2015 saying it was a technical mistake and there is nothing to worry about and this time the customer executive said that 100% sure i will get the product and even sent me a mail assuring that they wil give a resolution but today thats the 13th november 2015 they send me a mail saying wait till the 15th November 2015 when i called to enquire about this the customer executive was very rude to me and extended the date to 17th november 2015. when i called again the customer care executive told me that he will connect my call to his senior and kept me on hold for about 15 minutes and then cut the call. i have called them many times during this full period and all the time the customer care executives say that they are transferring the call and keep me on hold and disconnect the call. i asked them to give me my money back and i dont want their product but they dont do that also. give me my money back i dont want your product because its almost a month now.