[Resolved] Flipkart — HEATING PROBLEM OF LENOVO A6000 | |
My order id is: OD[protected], i got the delivery on Sunday (15th march 2015), after some days o[censored]se, one day i saw the screen guard of the phone lifted by itself, when i took the phone in my hands, the phone was burning like as I can't even hold it and the battery also gets drained fast. So i requested flipkart for a replacement.
The costumer executive call me on 15th April, and say to me "heat of phone is usual, that not a problem with the phone" At the same time I was at the office, i couldn't bring the phone with me. He was asking for the phone at the same time, now why should I carry a phone which does not work properly. i asked the same to him too, so he replayed that he will call on the next day, and requested that the phone should be with me at the time he calls. I heard that nun of the related issues are solved yet by flipkart. Now what should I do. Was this information helpful? | |
Complaint marked as Resolved
Verified Support Apr 16, 2015 Flipkart Customer Care's response Dear Jayaram,
Greetings from Flipkart.com!
Order ID: OD[protected]
We’re writing to you about the post in Consumer complaints we are unable to get in touch with you over the phone.
We request you to get back to us with an alternate contact number so that the issue can be resolved at the earliest.
Awaiting your reply.
For future assistance please contact our toll free number[protected] or write us to [protected]@flipkart.com.
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