[Resolved] Flipkart — honor 8 pro not replaced even after request is logged | |||||
I have purchased this mobile phone from flipkart it has screen afault and also looked like the phone was tampered when opened. Flipkart has taken a replacement request and they promised to solve by 1 oct 2007 but its 4 oct still they have not replacedand ticket is still open. They have not replaced and saying we are working give 24h everyday Every day ihave called and updated but they are promising it will be replaced but we need more time. One of the customer care said since we had holidays we will solve your replacement late. I had raised replacement on 27 sept it is getting delayedand they are not replacing. Display is totally faulty and flipkart is delaying in replacement i have attached image for proof of return request. Was this information helpful? | |||||
Dec 10, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Oct 05, 2017 Updated by shahidbit84 Adding image of request Verified Support Oct 23, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Nov 05, 2017 Flipkart Customer Care's response We had interacted with the customer, apologized and confirmed the delivery of replacement product. Hence closing the complaint.
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25443
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment