[Resolved] Flipkart — HTC Desire 820 Replacement issue | |||
Hi Team, Flipkart has initiated Refund for my phone, However when I spoke to them they said we will replace it. Now i am getting calls for phone pickup, What the executive from flipkart said and what they are doing is completely different. I don't need refund, in fact i need phone to use it immediately, I can not be without phone..because its very important for my work. If i had over the phone I have to wait for the refund and still than I would be badly impacted. As agreed by Flipkart for replacement, I would request them to provide the replacement only. My request # 24172592 Do call me if you need any other information Thanks!! Regards, Vinesh Sharma K Contact # [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 20, 2015 Flipkart Customer Care's response Tried calling customer on and it was switched off, So sent e-mail to customer informing we can only pick his product and refund the amount as the product is not in-stock, also asking for alternate number & convenient time.
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