[Resolved]  Flipkart — Huawei service centre problem

Address:Kolkata, West Bengal, 700048

I ordered honor 4x and received my order on[protected] but after sometime it started having battery issue and then it got switched off then i contacted the company and they asked me to give it to the service center as per prescribed by them. i gave my cell on 27-10-15 to the service centre( AIR VOICE ) and they said it will take 20days to get repaired because they collect and send the handset to the service center which is in Madras and they said that it is their collecting center. 20days i contacted then they said it will take time wai for 2-3 days then again i waited for that then they said wait for 2 weeks then surely i will get my handset and then i even complained .till now i have not received my cell yet as today is[protected] before buying the handset it showed that service center is in Kolkata therefore i bought the handset . if it is collecting center then it must mentioned as collecting center. this is the fraud to the customers. product details: handsets/VI38003 /HONOR ["[protected]"] INVOICE NO: blr wfld[protected] ( VAT/TIN: [protected] od[protected] dt:[protected] SHIPPING ADDRESS rekha poddar 386, S.K deb road, Shyamvilla, laketown, sardarpara, block-BB9/B10 kolkata-700048 wesr bengal phone no: [protected]
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Complaint marked as Resolved 
Verified Support
Dec 22, 2015
Flipkart Customer Care's response
Spoke to customer, inform her to provide the ASC details, as she was busy wants a call back after 2 hours. Hence arrange for follow up on same.
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