[Resolved]  Flipkart — I am upset about chip quality product

Address:

Surat, Gujarat

Dear Sir (Flipkart) I am your regular customer but this time I am upset . I feel this time you cheat me. I pay 990 Rs. for totally chip quality product. And your customer service department not supportive. Order No. OD[protected] Product is totally poor quality Like duplicate no label about brand Chip products I bought a Power Bank "Lappymaster power bank with high charging speed and A grade original lithium cell 12000 mh" .. 3 days back it got delivered at my location. after using 1-2 days i found a fault in my device ( Mobile Not charging done) and i didn't liked the product ...so i call your flipkart customer care to take it back ...but they are saying that you cannot give it back ( only replacement option) ...and the device is having a problem ...Please help me i am stuck in a big problem .. Note: please check attachment for chip product I don't like " Lappymaster" product I need another brand If possible please help