[Resolved]  Flipkart — I didn't get any refund

On 20th march i was purchase a "safari mosaic check-in luggage - 26 inch" via flipkart and i have done payment 2299 inr rupee through my sbi dabit card, but due to covid-19 they canceled my order. And said that i will get my money back by 10 april.
I waited till 10 april but i didn't get any money back,
And then i talked to the flipkart agent on 12 april but he said that my amount has been transferred to my account. And said that we should contact to our sbi branch, but due to covin-19 i'm unable to contact.
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May 14, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 02 Apr 20. It would have reflected in your credit card by 10 Apr 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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