[Resolved] Flipkart — I have not received my refund..or return | |||||
We would like to inform you that we had placed an order of Apple I phone 5 with order ID OD[protected] on dated[protected] and the delivery was received on[protected]. When the packet was opened on 30th July 2017 we were shocked to see that the contained a stone instead of phone in it. Immediately we contacted with the customer care department of Flipkart and all the required details were disclosed to them. We were assured that the packet would be replaced within 11 days after due verification. I was Waiting for 11 Aug..but I have Not Receive your any Response...then i was Call For Customer Support in 13 Aug...flipkart customer support said me Your (Dinesh Sharma) New Request is registered...Then i will Complaint For Consumer helpline (Docket no:-866588)...in 16th Aug Customer Support Call me And She was said me your pending request is cancel and new request is registered...and she also said me seller approved your request ...and your delivery date is 19 aug..but 19th aug i have not receive any parcel or product (I phone)... Then i will call Flipkart Customer Support And I was say her to i need for refund Because I am Already Purchase A phone...She will Say Me Your Refund Will Be Paid In 2 Working days...And I was say 'please tell me fix date of refund'..then she was say 23th Aug is last date for refund ( I have Call recording For Prof Of Evidence ) ...but today 24th Aug.. i have not receive any refund...so i was call for consumer helpline ( Docket No:- 880735 ).. i have face many trouble ...but today i have not receive any product and my money is waste...so i suggest to all please do not shopping From Flipkart..Flipkart Is Fraud and Fake... Flipkart Is Miss Use For Our Customers money Was this information helpful? | |||||
Oct 6, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 03, 2018 Flipkart Customer Care's response We will revert on it.
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