[Resolved] Flipkart — I have order ultimate ears megaboom saller send me different color but saller doesn't accept return

Ashish Parasar

from Sagar, Madhya Pradesh

Address:	Sagar, Madhya Pradesh, 470002
Website:	Flipkart.com

I have order ue megaboom blutooth spekar black color my order no is od[protected] and amount of this product 16489 amount pay through paylater payment method i have order charkol black speaker and web site also showing full black color but saller send me gray color speaker when place return so saller cancel my return request if i pay 16489 the color choices also is mine why i us your color i pay for black i want black speaker otherwise i dont want please help me to resolve this issue please. Website photo also attached and recived spekar pic also. Attached please resolve this issue.

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Feb 6, 2019

Complaint marked as Resolved

Thankyou so much for helping.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 04, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on January 23, 2019. Hence, closing the complaint form our end.