[Resolved] Flipkart — I have ordered a chocolate gift pack bur packaging manager is not good

ashish7482426

from Bhopal, Madhya Pradesh

Address:	Janakpur mandi road buxwaha, 471318
Website:	Flipkart.com

I have order nestle les recettes de latelier bar price is 999 i have order this product for gift someone today i have recived this product product packaging was poor i mean very poor my chocholate was malted and spoil my gift when i compland for this in flipkart so flipkart says wait for 14 when i says its is a gift pack for tommorow her birthday is on 9 so i said give me my refund so they provide replacement but now i dont want becouse tommorow her birthday and they send me product after 15 so i dont want i want my refund please help they spoil my gift becouse of bad packaging maner i dont want this product anymore i want my refund please help.

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Nov 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 07, 2019

Updated by ashish7482426 I want my refund i dont want this product anymore.

Verified Support

Oct 07, 2019

Flipkart Customer Care's response Hi, We are happy to inform you about your replacement of the Nestle Les Recettes De L'Atelier Bars has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup of the product from your address by 12 Oct 19. The seller will ship the replacement to you via the courier service provider and this will reach you by 12 Oct 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.