[Resolved]  Flipkart — I have received a product after 12 days of actual delivery date, when i am asking to return they cant return the same.

Website:www.flipkart.com

I have Received a product after 12 days of actual Delivery date, when i am asking to return they cant return the same.

Now they are giving me n nos of reason that they cant return the product, i have spent hours on phone with their call center which they didnt bother to address, no of call back promised not a single callback made.
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Complaint marked as Resolved 
Verified Support
Nov 17, 2015
Flipkart Customer Care's response
Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
Verified Support
Nov 24, 2015
Flipkart Customer Care's response
The case has been already addressed to customer and closed.
Complaint comments 

Comments

OD[protected] Order Number
Thats not the Solution, can some one pls call me back on [protected] to get it sorted, its more than a month now, I want the product to be returned, when you can deliver the product 15 days late then why can't to return the Product, as I have already bought different product in between...
I[censored] cant give the money back, Atleast give that as flipkart wallet. I can utilise the same in future.
Still No update from Flipkart, Can anyone fix this or not.
Its really not acceptable... Customer service is least satisfactory...
Even they can't give the money to wallet...
will anyone give me some update on this.

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