[Resolved]  Flipkart — I haven't got my refund even after three deadlines.

Address:New Delhi, Delhi, 110034
Website:Flipkart.com

My order - od[protected]
My return id -[protected]
I ordered the product on 21/09/17 and received the delivery of the product on 24/09/17 and on same date i ordered the replacement of the product because seller has send me the used product and even the accessories was not original which i have a video of it as a proof. Again i got the same used condition product as a replacement which i return and apply for refund. Then your technican visited my place and witnessed all the aspects and approved my return and refund. I return my product smartron 64gb on 28/9/2017 so as per said by your senior representative and your policy guidelines that my refund will be initiated within 24 hours. But now as on 1/10/2017 my refund hasn't reflected in my account. I have humbly made so many requests by phone and email but since no action has been taken.. If you want recordings then please inform me. Three deadline given by the flipkart of my refund has been passed but i haven't got my refund of rs 8999/-. I have a recording of your representative of saying that sorry sir our other executive made the wrong tagline of your complaints and you now file a lawsuit because it's been so late for your refund. I have to suffered through a lot of mental agony because of the seller unfair practice and the quality checks of flipkart. And then flipkart promised me the deadlines of 5th &7th & 9th october 2017 but till now as on 9th october 2017 1:00am i haven't received or it hasn't reflected in my bank acount. If i didn't receive my refund of rs8999/- on 9th october 2017 12:00pm then i will file the case of harrassment and unfair practices against flipkart and the seller because flipkart promised deadline 5th & 7th & 9th october 2017 has been over.
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Nov 05, 2017
Flipkart Customer Care's response
We had interacted with the customer informed that refund is processed hence, closing the complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46715
    Pending
    0
    Resolved
    25443
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information