Flipkart — I haven't received my product

Address:

Pune, Maharashtra

Hello,

I have problem with the order ID - OD[protected]

I was expecting the product on 29th August. On that day order status is showed the product was out for delivery but the delivery agent didn’t have my product. He claimed that he had no details about the product or my order number or name.

I reached the delivery person through details provided by flipkart
I called on [protected] (PIN : 195)
That delivery person is said he doesn’t have my product.

After that I raised complaints about the undelivered product and today I don’t even see any delivery agent information or wishmaster’s details etc.
It is showing my product has reached the nearest hub on 28th August 3.57pm. But it’s 30th August now. It’s merely a 15 minutes distance from the acclaimed facility.

I have checked the Ekart details. (Tracking ID FMPP[protected])
My product is shown unsuccessful-undelivered 3 times in last two days…but in reality no one has contacted me about the order.

I have already paid a significant amount for this product. This issue needs to be resolved. I need my product delivered as soon as possible.
Please revert back to this.