[Resolved] Flipkart — i order a ac from flipkart marq but now ar warranty time they are not helping me

Naveen5416

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302039

I order a marq ac by flipkart when they install a ac then we check the ac working properly and now when we using ac was not giving cooling i register a complain technician will come he check ac all things are ok but ac was not cooling perfectly and i complain sometimes but they are solving my problem only he says me we are sending technical to check the ac 2 -3 technicians come at home and he was also agree ac was not giving cooling my flipkart order id is od[protected] and my register mobile number is [protected]

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Sep 25, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

Flipkart Customer Care's response Hi Naveen, We are sorry for the trouble caused. We're writing to you about your MarQ by Flipkart 1.5 Ton 3 Star Split Inverter AC - White with order ID OD[protected]. We’d like to confirm that the seller has confirmed that the refund has been completed on 10 Aug 19 and should be reflecting on your credit card EMI by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.