[Resolved]  Flipkart — I ordered a NEW phone from Flipkart;

Address:500081
Website:www.flipkart.com

Hi Sir,

OD[protected]

I ordered a NEW phone from Flipkart; they delivered me a defect phone! The
phone display is not working. I paid money for NEW Phone and got defected
phone :) When called customer services, they are processing my request and
after two days they are calling back and saying the same stories. I did
this for 6 times, and I am still waiting for the courier executive to get
pick up my phone. It's already been a week of calling them almost every
day, waiting for their senior executive. Daily mailing Flipkart seniors.
You want to do the same? Order from Flipkart now!

Today also customer care executives had updated wrong address for order
OD[protected]
this is second time i am placing order
please do needful
i never order again in flipkart.This is last time ordering product in
flipkart
This is happening from last month
i sent a mail to [protected]@flipkart.com but no help from they side

*I am filing a case on consumer court regrading this i have all the call
recordings*
filipkart executives only updated wrong address and they are irritating me
on this
they dont have proper training on the calls
thats whyamazon is growing up and filpkart going down

Thanks
Ravi
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Dec 18, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2016
Flipkart Customer Care's response
Issue is address delivery will be done on same address as customer is coming back to Guntur.
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