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Flipkart — I purchased a wrist watch Company sent me a damage and different model

Dear sir/ma'am I purchased a Casio Edifice watch Order ID - OD[protected] on 14th January 2023 and the company delivered the product on 16th January 2023 but the product I was received that was scratched and the model of the product was different. Till then I am requesting to return the product again and again but the company always rejecting my request. Please help me to return the product.
Thank you
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