Flipkart — I purchased product when return its gives wrong product

Address:

302019

Hello,

I purchased a moto e3 power from flipkart after got product i found its hanging problem so i contact to flipkart and that said i replace your product with same retailer.

But when i got product its used product and other retailer which its mention on site.

Regards that when i contact with flikart then stupid guys chandrabati said flipkart is not responsible for that we said any retailer product who are you for saying that. Such type of commitment i got from flipkart service center [protected].

I request all of guys to beware to cheating site flipkart, its totally fraud with users .