[Resolved] Flipkart — I received a fake product. | |
I order epson ink for my printer (Epson l365). After the flipkart delivery i use this ink in my printer. After one or two days my printer gives me very low quality print, actually the black ink is not black. Its come out with light gray and faded. I thought that may be its printer problem so i clean the nozzle or head cleaning but its not working for me, after few days i call service center of epson printer. They came and check the printer they said the ink is fake or poor quality ink, i said i am using epson printer ink from flipkart, they said this is fake product or duplicate. They also test ink and give me report of ink. I call flipkart customer care but they said there is no return policy for this. Due to poor quality or duplicate ink it damage printer head also. I use ink from flipkart twice and previous ink also fake, they tested previous bottles and ink. I want my all money back.. My name is narender kumar My number is[protected] Flipkart order no both - od[protected] Od[protected] I attest the epson report and flipkart bottles image Was this information helpful? | |
Sep 26, 2017 Complaint marked as Resolved I received my refund, thank you consumer and thank you flipkart for your response. Flipkart customer support has been notified about the posted complaint. Verified Support Sep 15, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Sep 19, 2017 Flipkart Customer Care's response Refund has been provided to customer hence closing the complaint from our end.
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