[Resolved]  Flipkart — I received a stone instead of mobile handset

Address:	New Delhi, Delhi, 110059
Website:	wwwm.flipkart.com

Dear sir

I was very excited to purchase your product redmi note 5 pro black 64gb, but my experience has turned out very too poorly. I am writing to express my disappointment with your product in hopes you can help remedy the situation.
I ordered redmi note 5 pro black 4gb ram 64gb which order number OD[protected], I received this product on 10th of June . The courier person deliver this product to particular location not my home, he denied to deliver at home. After taken product from courier person, I visited my home and open box, I got unbox mobile pack, whenever I opened that box, I got stone, a cover, USB cable, adapter and manual book but not mobile handset. I complained about to customer care on that day and your customer person gave me time on 17th June, on 17th June gave me time to 20th and 20th June gave me time for 25th June for investigate June 27 30 June, and 3 July 6 July 8july and continue differing date to resolve issue tor delivered product. They give me lost of complain number [Incident: IN[protected]], [Incident: IN[protected]][Incident: IN[protected]] OD[protected] [Incident: IN[protected]] [Incident: IN[protected]] [Incident: IN[protected]] [Incident: IN[protected]] [Incident: IN[protected]]
I receivedproduct which had stone marble, I didn't paid 15000 to stone marble .They demand my id card and other details to me and I also shared all details but know one visit to my home.
Sir I didn't get any resolution from your side that I cheated by Flipkart from my product . I paid INR 15000, company did fraud with me for delivery stone .
I made many of complain to company customer care service everyone saying that problem will solve as soon as possible.
But now more than 1 month day from date of delivery stone by his courier, I didn't get any resolution from Flipkart. There customer care service is not working properly and I have no other way to communicate Flipkart. So hope in my country unethical trade practice will stop and person who include in this activity will soon identity.

Thanks
Deepak