[Resolved]  Flipkart — i sent return and replacement. but they are taken return order they are not given replacement. what i have to do

Address:643202

I would like to intimate you that, i purchased one chapel on 15.08.17. But the item is damaged condition. I sent return and replacement order. But to peoples are taken return order. After one day they came and return replacement. How it is possible to give the same item again. You are requested to take necessary arrangements to be made as earliest.
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Oct 6, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Flipkart Customer Care's response
Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
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