[Resolved] Flipkart — I want to complaint about not deliver of product

Mohsinkhan91

from Mumbai, Maharashtra

Address:

Sr no 15, Imam Nagar, Behing Sai Services, Next to Bilal, Masjid, Near Raees Advertising, Kondhawa, Pune, Maharashtra, 411048

I have ordered shoes on 14th oct'19 which was suppose to be deliver on 19th oct'19 but i'm still not received my shoes on 31st oct'19. I have called flipkart several time but every time agent and supervisor telling me to wait 24-48 hours this is very frustrating and dissatisfaction from flipkart service. I'm using flipkart since so long and ordered so many products but never had such situation.

I want to escalate my issue to some sr manager or director but there no such escalation matrix.

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Dec 2, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 26, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through.
However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Lotto Adriano Black/White RUNNING SHOES For MEN 8 Running Shoe For Men" was delivered to you on "02 Nov 19''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Your kind understanding is appreciated.