[Resolved]  Flipkart — ibja gold coin (missing product received) not refunding my money

Address:	422605
Website:	Flipkart

Hi sir,
I have purchased ibja gold investment 24 (999) k 10 g gold bar of rs, 33, 649
Order id-od[protected]
I received my parcel on 30 november
There was not gold coin in it there was just steel box and bill
But the product was packed...
I have called customer service of flipkart like 20 times... But all they do
Is take a new complaint and give me a new complaint number every time
Every time i raise a complaint the seller cancel it within 5 minute of its
Activation
Complaint numbers.
1. In[protected]
2. In[protected]
3. In[protected]
4. In[protected]
5. In[protected]
6. In[protected]
7. In[protected]
8. In[protected]
This all are the complaint number that seller have cancelled...
Then they have raised a complaint to concerned team
They ask me to wait till 20 dec
On 20 dec i get a call from concerened team that wait for 48 hour your
Problem will be resolve
But after that my request was again cancelled by seller
Concerned team have against call me on 24 dec and ask me to wait till 28
Dec...
Every time i call they ask me to wait 24 to 48 hours it's been 1 month sir
But still my complaint is not solved
I had called flipkar customer care nearly 160 times but still they have not
Taken any action against seller
I have asked them to provide me seller information to make an fir aginst
Seller but they denied
Please resolve my problem... Seller is not giving any response for my
Complaint
And not customer support or concerned team is taking any action aginst it..
They are just asking to wait 24 to 48 hours and making fake promises
It's been 38days please take any action aginst it

I have filed a complaint 4 days ago...
But still flipkart have not contacted me