[Resolved] Flipkart — ifb microoven

Premasai Sekar

from Chennai, Tamil Nadu

Address:	603202
Website:	Flipkart

I ordered an item from flipkart on oct 14. It was supposed to be delivered before oct 27. However, not delivered. I called flipkart cc and they told courier partner was unable to deliver the product. So requested me to cancel the product. I did the same. I have received the email confirmation that product was cancel and refund have been initiated and it will be credited within 6 days including bank holidays.

I checked the tracking today and shocked that it has been marked as delivered. Refund initiated was cancelled as well.

I am in touch with flipkart but lost the hope that this will be resolved. They are only saying that they are in touch with this horrible courier partner. Meanwhile your queries will be addressed on or before nov6th.

This is my first worst experience with flipkart. Customer service was pathatic.

I request someone to guide me through the process and get the product or money back.

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Dec 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 08, 2018

Updated by Premasai Sekar I yet to get the response from any of the executives from Flipkart. Its been a month time from date of order. Pathatic customer services from flipkart. They tend to delay and dragging the time.
I really appreciate if someone could help to address this issue and get the product or money back. Thanks in advance.

Verified Support

Nov 19, 2018

Flipkart Customer Care's response We will revert on it.