[Resolved] Flipkart — ill treatment by ekart delivery man & pathetic after service

Fatemas

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400001
Website:	www.flipkart.com

Worst service ever seen and experience. Firstly delivering wrong size of t shirt to customer, secondly no exchange facilities and thirdly pack of fools at customer service and delivery persons. They lie to customers that we will do this and that but cant simply process a return and refund for a request place within 1 single working day due to wrong product delivery without mrp tag and blaiming customer that we are lying.

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Oct 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 09, 2018

Updated by Fatemas Need immediate action, either exchange of t shirt or refund with handsome compensation in both the cases because of the inconvenience caused to me for such a silly thing.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 12, 2018

Flipkart Customer Care's response We've interacted with the customer and apologized for the issue caused, necessary info provided as all F-assured products comes with MRP tag so denied for the return request, however, considering the wrong size product delivered we requested customer to confirm if the product is available customer info as the product is disposed hence feedback noted for the overall experience and closed the complaint.