Flipkart — Improper ac installation

Address:

Mumbai

I had purchased lg ac 1.5 ton ac in April 2022 . And had doubled confirmed whether to install it from jeeves Or lg authorised technician. Flipkart told me if I installed it through lg Or any other party then my ac warranty will get void. Hence I made decision to go through flipkart-jeeves team only. During installation time we told many times to the technician to lift ac 1 inch up, but he refused to do it by saying he is well experienced about the thing. Due to this there is constant water leakage from my ac. I had complained to the flipkart team, but instead of solving the issue they are just giving me the dates . It was supposed to be addressed today by senior person but no one called. I am fed up of constantly monitoring my issue. I made a biggest blunder of my life, by purchasing ac on flipkart. Now the lg ac team tells me that they will charge rs 1500 for fixing the issue. They told they are charging me 1500 because I had not installed from them, if I had installed and i faced any problem they'll do it for free. I had already paid around 1415 to the flipkart - jeeves technician . Pathetic response and 3rd class service from flipkart