Flipkart — Inadequate qty received

Respected higher authorities of flipkart department

My name is Swaroop Bindumalyam S

This is my order number
OD[protected]

Product name
STARDOM MART Harley Davidson Butane Gas Flame Cigarette Lighter

Price Rs 576

Total quantity i had ordered 5 qty 288*2=576

Seller name
Deepentr

Payment mode
Flipkart pay later

Registered mobile number
[protected]

Sir i had ordered 2 qty pocket lighter which was lowest offer this product so i had purchased on cod mode as the parcel delivery date was 11 sep i got the parcel 3 days earlier

When the delivery agent came and biker came i felt confuse i had ordered 2 qty and i got in small box.. When i open the parcel only 1 qty i had received immediately i had intimate flipkart executive and request them to raise the missing complaint of the product but after that seller had denied my refund request

And my return request has been cancelled by seller and flipkart

Sir i m requesting to u please investigate this matter from u r end... Because i have pay 2 qty amount of the product and i got only 1 qty and remaining 1 qty product is not got to me please from u r help me

I told many time to executive to check the footages where the product has been packed the box was packed properly there was no cut no any fraud activities on the box... The seller had given only 1 qty

I had contacted customer care they told me seller want u r document of photo proof but i have not get any link to send the date of my documents

I m attaching the photos of the box of the product and product and all my documents which seller required from me as executive told me.. Because i m not getting help from customer care not getting revert on email also