Flipkart — Incomplete & damaged delivery of product

Address:Gurgaon, Haryana, 122018
Website:www.flipkart.com

I ordered bunk bed from flipkart on 28th february ( order id - od[protected] which was delivered late & then commissioning was late.
The product was ordered in month of february & till date we have not been able to use it.
What should i do with the same apart from it occupying my space. Neither they taking request for the return though the problem was reported on the same day of commissioning. The commissioning is not complete as parts are missing, planks are damaged.

Why flipkart is not able to resolve the problem & simply harassing me by sending delay mails every day?
Whenever we are trying to contact them through phone or mail, standard reply comes we are look into the problem & shall get back to you. The dates are being extended simply.
I am attaching all the mails & messages received from flipkart for records which state that how they are harassing the customers by sending only standard mails/message rather than doing anything. I am left with no choice but to go to consumer court as i am cheated by supplying incomplete & damaged product & above that there is no response from flipkart
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information